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  • "The sunshine was wonderful, but your smiles outdid the sun by far." - Steve & Lynne, UK
  • "Dar Les Cigognes- authentic flavour of Morocco" - Guide de Charme
  • "Dar Lees Chiggers is like paradise on earth." - Martin, Germany
  • "Dar Les Cigognes kitchen is one of the best in the city" - The Times
  • "The jewel of 1001 nights" - Elle
  • "Dar Les Cigognes is a stunning example of what the riads have to offer." - icsouthlondon.co.uk
  • "Each guest's request is satisfied before you have expressed it." - Tourbillon
  • "Dar Les Cigognes is a luxurious little jewel" - Maroc, la tradition du luxe
  • "Will allow you to feel like a Pasha on your vacation." - Escapio
  • "The way how the stars like it" - In
  • "Dar Les Cigognes in the heart of the old town of Marrakech."" - Guide de Charme
  • "Oasis of calm-Dar Les Cigognes" - new metropolis
  • "Thank you for a wonderful, memorable trip." - Joulyn Wong
  • "Dar Les Cigognes is something special" - Gabriele & Oliver
  • "Wins our vote every time" - The Sunday Times
  • "Peace and quiet amongst the chaos of this great city" - The Best of Marrakech
  • "What an astonishing oasis of tranquility in the chaos of surrounding Marrakech!" - Nui Midonald
  • "Your riad fulfilled our wildest expectations regarding luxury and hospitality!" - Imgrid & Christer, Sweden
  • "We loved Dar Les Cigognes and Marrakech." - Annabel, UK
  • "Here in the stork house time remains to has stood still in the pre-industrial world." - Chili
  • "Each room tells a different story full of oriental charm and romance." - Elle
  • "This is a beautiful and wonderful place to stay." - Andi, UK
  • "Dar Les Cigognes is a small jewel." - Hébergement
  • "This award-winning true boutique Hotel ensuring private and individual experiences in Marrakech." - International Inns, Resort&Spas
  • "The storks create the perfect harmony at rooftop level" - Chantal
  • "Master craftsmanship steered by the incomparable Charles Boccara. A true Oasis of Calm in Marrakech" - Architecture +
  • "Oriental Pearl- Dar Les Cigognes" - freundin.de
  • "Who would believe that behind that door in such a hectic street lies such a wonderfully calm and beautiful place." - Helen & Neil, UK
  • "In the heart of the medina of Marrakech, Dar Les Cigognes." - Elle
  • "An enchanting beautiful, intimate boutique hotel." - Icon
  • "After climbing up the tiled stairs, is there the paradise waiting." - Schweizer Illustrierte
  • "A wonderful idea- Dar Les Cigognes" - Only the best, Baden-Baden
  • "We have loved every minute of our time in Marrakech." - Danielle & David
  • "Chic as chips" - medlife
  • "Many thanks for making our first visit to marrakech a wonderful memory…" - Mark & Kylie, Luxemburg & Australia
  • "We will come here over and over again to the riad of dreams" - Pam, UK
  • "A true oasis of luxury and calm" - VIP International Traveler
  • "Multilingual staff are meticulous and attend quickly to guests every request." - maroccochic
  • "This place is like a dream." - Marlene & Carl
  • "Dar Les Cigognes is a Jewel!" - guests from NY
  • "You will find the beauty of a riad's private world." - Time Out
  • "A truly wonderful place to stay on our first visit to Morocco." - Kate & Mark, UK
  • "Unusually stunning -. Business Traveler
  • "This elegant boutique hotel is an oasis of tranquility amidst the hustle and bustle." - UrlaubTipp
  • "Dar Les Cigognes captures the genius of Moorish civilization" - Asiana Wedding
  • "We will definitely have to return again." - Amanda & Kristen
  • "A luxury refuge" - Reise Aktuell
  • "Spend a magical weekend in Marrakech at Dar Les Cigognes" - Living etc
  • "The architecture is amazing" - Tatler
  • "Dar Les Cigognes is offering everything for the senses." - Schweizer Illustrierte
  • "The architect has put all his talent to preserve the authenticity of the place of Dar Les Cigognes." - the Best of Marrakech
  • "Should be a place to see, feel and to enjoy." - Sabine
  • "We have magical memories to take home." - Richmond & Sue, UK
  • "If we are ever in Marrakech again we will certainly be staying here." - Equals & Sod ia, UK
  • "A charming riad that is a convenient and quiet oasis from which to explore the city" - House and Garden.
  • "Dar Les Cigognes- the perfect apres-shopping retreat." - Red
  • "Moving from room to room is traveling, it's going from Black Africa to the desert of Mauritania. " - Couleurs Marrakech
  • "We will recommend Marrakech and Dar Les Cigognes to everyone we know." - Joanne & Victoria
  • "The dream of 1001 nights - Dar Les Cigognes"
  • "The heart of the ancient medina is where to stay in Marrakech and Dar Les Cigognes is a gorgeous refuge" - Red
  • "The intimate atmosphere of the hammam should not be missed" - Gulliver
  • "Nid des Cigognes is a hidden gem" - Hg2
  • "We couldn't have chosen a better spot to spend the nights." - Annette & Marianne, NL
  • "1001 nights deluxe - The Sanssouci Collection" - tic.travel
  • "Intoxicate your senses at Dar Les Cigognes" - abenteuer und reisen
  • "A riad full of charm that totally breathes the atmosphere of Marrakech" - Jean-Philippe & Nicole
  • "Dar Les Cigognes in the heart of the historic medina." - International Inns, Resorts & Spas
  • "A boutique hotel boasting individually decorated rooms and excellent service" - Eyewitness Guide
  • "Dar Les Cigognes with great traditional home cooking." - Waitrose kitchen
  • "What stands out most about Dar Les Cigognes is the way it feels like an exclusive pleasure." - maroccochic
  • "Dar Les Cigognes is known for the best personal service." - Tourbillon
  • "Enjoy the fantastic food" - Privat Dining
  • "Dar Les Cigognes is truly a - Dar es Salaam - haven of peace." - Mary & John, UK
  • "At night, the illuminated marble fountain brings life to the patio" - Couleurs 35 Marrakech
  • "A sanctuary from the vibrant bustle of Marrakech's streets." - AREA
  • "The 17th century merchant's house still echoes with the gentle and beautiful atmosphere of the past." - Simpson Travel, Morocco
  • "Thank you very much for looking after us so well." - Richard
  • "romantic Moroccan nights at Dar Les Cigognes" - Daily Mirror
  • "Dar Les Cigognes quaint old-town palace in Marrakech." - Escapio
  • "The dark wood and creamy stone of Dar Les Cigognes illuminated with scores of candles are a picture of romance." - The Sunday Times
  • "Dar Les Cigognes provides a very high level of comfort." - Chic Retreats
  • "Dar Les Cigognes - it's one of Marrakech best-loved hotel." - Simpson travel
  • "An ideal starting point for discoveries through Marrakech." - reisemagazin.com
  • "It's hard to beat the exotic appeal of Dar Les Cigognes" - The Daily Mail
  • "Paradise for aficionados" - Smokers Club
  • "Unique mix of traditions and modernity" - Elle
  • "Stylish design of the Riad Dar Les Cigognes, a great luxury in a private intimate ambience." - Der Tagesspiegel
  • "Morocco is a world of interiors. Marrakech has some of the most beautiful in the world, and Dar Les Cigognes is one of them" - The Mail on Sunday
  • "Anyone interested in Moroccan design will find it difficult to drag themselves away" - The Sunday Telegraph
  • "What a wonderful haven" - Lynn
  • "The Riad is beautiful and the staff were friendly and helpful, they couldn't do enough!" - Joanne & Vicoria, UK
  • "A stylish sanctuary of peace and calm." - Red
  • "We will come back with all our friends to show them this special place." - Diana
  • "Dar Les Cigognes has rooms full of charm and character" - Guide de Charme
  • "One of the most stylish and comfortable riads in Morocco" - Madame
  • "An elegant and luxurious refuge" - Elle Decor
  • "We would recommend this riad to anyone visiting Marrakech." - Society
  • "Magic lies above the courtyard with bubbling fountains and golden lanterns, tranquility and beauty embrace the guest." - Icon
  • "The luxury hotel is the ideal starting point for exploring Marrakech." - escapio, Einzigartige Hotels
  • "An oasis of 1001 nights" - Domizil
  • "The Dar Les Cigognes pampers its guests with plenty of rest." - Chili
  • "Service is just the start. Every detail counts" - The Independent
  • "An inspirational hotel" - The Sunday Telegraph
  • "Perfectly placed in the medina- Dar Les Cigognes" - Kuoni
  • "Enjoy a luxurious treatment by Dar Les Cigognes." - Red
  • "This is like a dream come true, it is the most wonderful place I have stayed in and I have traveled the world" - Yvonne and Chris
  • "The food was amazing and the hamman a real experience!" - Caroline & Jan, UK
  • "Once being a princess" - Schweizer Illustrierte
  • "Very kind and helpful staff." - Lesley & John
  • "There is a fabulous tranquility" - In Style
  • "After traveling throughout the country, it was absolutely fantastic to end up our trip staying at Dar Les Cigognes." - Jesus, Mexico
  • "On the rooftop is a view across to the Atlas" - Daily Express
  • "A true idyll amongst the chaos" - Richard & Louise
  • "Real Moroccan, classy and stylish, this is the way it goes at Dar Les Cigognes in the Medina of Marrakech." - escapio
  • "This has been an unforgettable and beautiful experience for all the senses!" - Katja, Finnland
  • "…the city's hotshot riad converter." - The Sunday Times
  • "A luxurious and relaxing refuge" - Elle Spain
  • "Dar Les Cigognes is a unique and extraordinary destination." - Simon, Australia
  • "Talk about an other world - to step the excitement city into the calm of the riad." - Lynn & Dave, UK
  • "Excellent taste and florid imagination have brought this beautiful hotel to life" - Architecture du Maroc
  • "Thank you for such a wonderful and relaxing time." - Richard & Sue, UK
  • "A beautiful retreat in the heart of wonderful Marrakech." - Elli, Naomi & Nix, UK
  • "A mustn't miss! " - Abenteuer und reisen
  • "Sublimely chic" - Time Out
  • "A gem in Marrakech with all the ingredients to appeal to those in search of pampering and privacy" - Portfolio
  • "This is probably the most calm and relaxing guest house in the city" - Amanda, UK
  • "Stay at Dar Les Cigognes for a boutique-style rest in the exhilarating city of Marrakech." - greenprophet.com
  • "We have had the most wonderful time" - Simon & Edward, Australia
  • "What a charming hood in the best part of town" - Sam, UK
  • "Skillfully and sensitively restored." - architecture+
  • "Too good to be true: Dar Les Cigognes' plush interiors belie the hotel's friendly room rates" - Mediterranean Life
  • "Thank you for a most wonderful stay in your beautiful riad." - David & Helen, UK
  • "Anything that was good enough for the sultans, are bound to be good enough for us." - B International
  • "The wonderful hotel and staff made our stay in Marrakech complete." - Milay
  • "Voluptuously orientalist" - Couleurs Marrakech
  • "A wonderful honeymoon, made perfect by a beautiful and shining place, and the most fantastic staff." - Mr. & Mrs Balcer
  • "The style oasis of Dar Les Cigognes is located in the Medina" - Seitenblicke
  • "We loved our experience in Marrakech, especially our time at Dar Les Cigognes." - Lera & Ezak
  • "A super riad in the heart of bustling city" - Simon & Heidi
  • "Moorish magic- Dar Les Cigognes." - In
  • "Dar Les Cigognes is a haven removed from the chaos, noise, and hustle of the city" - 50 Unforgettable Things to do Before you Die
  • "…such attention to detail and so peaceful!" - Sally, Phillippe & Franc
  • "Highlight of Marrakech -Dar Les Cigognes"" - In Style
  • "Dar Les Cigognes oozes history, but has been sensitively updated by cult architect Charles Boccara" - In Style
  • "The decor is amazing, truly magical, especially in the evening, by candlelight." - Clara, Prenatal & Rudy
  • "Simply fantastic!" - Chris, Spain
  • "Here you can pamper yourself in a relaxed atmosphere and in traditional Moroccan ambience." - BOARDING.DK
  • "In Dar Les Cigognes in Marrakech time seems to have stopped." - Chili
  • "Marrakech is a treasure trove of boutique hotels and romantic riads, but one of the best by far is Dar Les Cigognes" - You and Your Wedding
  • "One of the oldest and most elegant riad hotels in Marrakech" - reisemagazin.com
  • "Dar Les Cigognes still oozes history, but has been sensitively updated by cult Morocco architect Charles Boccara." - In Style
  • "A perfect escape from the European winter." - John & Sue, UK
  • "A fantastically beautiful hotel" - More Than Classic
  • "Perfectly placed in the medina." - Kuoni
  • "Georgeous refuge from the medina" - Red
  • "We pushed the door and it was magical!" - Monique & Peric
  • "... the entrance to paradise at Dar Les Cigognes." - Gaby
  • "An oasis of Moroccan chic" - You and Your Wedding
  • "Everyone and everything here were amazing." - Marcella & Stefano
  • "Furnished with locally sourced carpets, tapestries, furniture and decorative items, it's an oasis of calm." - Harper's Bazaar
  • "Friendly staff and a warm welcome. Thank you for a wonderful time." - Mr & Mrs Knight
  • "Greets from the world of 1001 nights." - honeymoontip
  • "Dar Les Cigognes is very relaxing and calm after the hectic, vibrant city outside it's walls." - Karl
  • "Relaxing holidays in style should all start from a place like this." - moroccochic
  • "Fab place - throughly enjoyed it!" - Kellie, Ana & Max
  • "Dar Les Cigognes stands out with its particularly well-conceived design." - Tablet talk
  • "Dar Les Cigognes is a 17th-century merchant's townhouse that has been converted into a bijou 11-room hotel in Marrakesh-trés chic" - The Times of London
  • "A truly 6 Star experience!" - Penny, UK
  • "The Riad Dar Les Cigognes is a small city palace." - sierramar.ch
  • "A hotel that hardly could be more intimate and stylish." - freundin.de
  • "Architecture that awakens the soul" - Architecture +
  • "A luxury riad done in a traditional but modern style" - The Rough Guide
  • "Most romantic weekend we've ever had!" - Suzanne & Jason
  • "Dar Les Cigognes - perfectly to feel like a princess from 1001 nights." - In
  • "A peaceful ambience that is immediately apparent" - Hedonist's Guide
  • "In Dar Les Cigognes you relax royally." - SPA inside
  • "The staff made our trip like a dream." - Annemarie
  • "The luxury hotel Dar Les Cigognes" - Reise aktuell
  • "It's a beautiful person's natural habitat" - medlife
  • "A chic boutique hotel with a quaint Moorish charm" - B International
  • "An eye catching interior" - Fodor's
  • "You have a lovely place and your staff is the best!" - Keirsten & Alexandria
  • "The jewel from 1001 nights" - Reise aktuell
  • "Exceptional attention to detail and professional staff" - Sean
  • "Beautiful Riad, helpful and friendly staff" - Charlotte & Sean
  • "A roof terrace with magnificent views of the Atlas Mountains." - House & Garden
  • "After a minute I'd forgotten my cares." - Catherine
  • "A delightful and well-run medina riad hotel" - Privat Dining
  • "A very lovely and enchanting Riad." - Clare & Michael
  • "Fairytale Wedding in boutique hotel Dar Les Cigognes" - honeymoontip
  • "A perfect stay in a perfect riad." - John & Anna, UK
  • "The most spectacular roof terraces of the city" - Elle
  • "The true beauty and many distinct facets of Moorish art come to life in this intimate boutique hotel" - Elle Decor
  • "A great team of friendly staff make you feel welcome from the first moment you step into the hotel." - Irish Daily Mail
  • "Out in the Medina rages haggle-madness, in the elegant designed riad there is magical peace." - In Style
  • "The design is so chic and cozy at the same time" - Elle
  • "But the real luxury of Dar Les Cigognes is the hospitality and friendliness of staff." - Maroc, la Tradition du Luxe
  • "What an amazing place the riad is." - Anne
  • "Welcome to paradise" - Marc
  • "A charming superior first class riad with the intimacy, service and comfort of a boutique hotel." - Kuoni
  • "A charming riad that is a convenient and quiet oasis from which to explore the city" - House and Garden
  • "It`s a peaceful respite from the hectic, chaotic life which is just a step away" - John & Co. UK
  • "Dar Les Cigognes gets our vote every time." - The Sunday Times
  • "One of the best riads in Marrakech designed by one of Morocco's best architects." - Chic Retreats
  • "One of the best boutique hotels of the Mediterranean" - Mediterranean Life
  • "A lovely, laid-back place." - Richard
  • "We felt safe, comfortable and very happy in your wonderful hotel." - Charles & Christine, UK
  • "Beneficial coolness and tranquility surround the guest upon entry into the world of Dar Les Cigognes" - Elle
  • "Stylish living- Dar Les Cigognes." - URLAUB TIPP
  • "Dar Les Cigognes in the heart of the ancient medina is where to stay in Marrakech." - Red
  • "The plant filled rooftop of this designer riad is the perfect spot to catch a few, last fleeting rays of sunshine of the year." - Red
  • "A masterpiece in Marrakech - Dar Les Cigognes" - Food and Travel
  • "An oasis of luxury and calm" - Red
  • "Beautiful boutique hotel smack in the middle of the medina" - Daily Express
  • "Dar Les Cigognes is a small jewel highlighting the multiple facets of Moorish art" - Michelin Guide
  • "Beautiful Riad in the Medina of Marrakech with gorgeous rooms and a stunning roof terrace." - abenteuer und reisen
  • "is characterized by luxurious but unostentatious accommodations" - New Hotels
  • "Part careful restoration, part Saharan fantasy is wonderfully well-located" - Cadogan Guide
  • "Silence and beauty surrounds the guest." - Der Tagesspiegel
  • "Dar Les Cigognes is a stunning example of what the riads have to offer" - Prestige Lifestyle
  • "Behind the blank walls lies a world of tranquility" - The Sunday Telegraph
  • "Luxurious atmosphere, unique charm and local authenticity." - BOARDING.DK
  • "One can only be blown away by the sumptuous tadelakt and ornate carved plaster" - Luxury Morocco
  • "A magical place to stay." - Carel & Steve, UK
  • "A wellness temple" - In
  • "The attention to detail throughout is excellent." - Société perrier
  • "We have visited many hotels but Dar Les Cigognes was a miracle." - Chris & Willy
  • "A fabulously stylish hotel" - The Daily Telegraph
  • "Beautiful place!" - Rene
  • "Dar Les Cigognes an oasis of luxury and calm." - Time out Marocco
  • "Visitors to Marrakech are spoilt for choice. Dar Les Cigognes is one of the best" - The Sunday Telegraph
  • "A modern day 1,001 nights" - Hello!
  • "I will miss this place and I hope I will come back." - Jasmin
  • "A little jewel of a hotel in the heart of historic Marrakech" - Gulliver
  • "The intricate attention to detail is stunning" - The Evening Standard
  • "We found the true wonder - Dar Les Cigognes" - Carrie & Johnson, USA
  • "with its design it reflects the traditional Morocco" - Urlaub Tipp
  • "The entry never indicates to the richness of the interior of Dar Les Cigognes." - Marrakech Express
  • "Thank you for a very restful stay in your beautiful, peaceful Riad." - Wquas & Sodia
  • "A warm welcome with great service" - Hotels of Charm-Morocco
  • "Such attention to detail and so peaceful" - Sally & Philipe, France
  • "Secret Celebrity Hideaways" - Travel + Leisure
  • "A design temple with sumptuously comfortable interiors" - Condé Nast Traveler
  • "Thank you for the impeccable service." - Jennifer & Particio
  • "The real luxury of Dar Les Cigognes is the welcome and gentleness of the staff, always ready to cater to your every need" - Luxury Morocco
  • "A charming place in a beautiful city." - Jorge, Madrid
  • "The Sanssouci Collection attracts discerning gourmets and globetrotters into the enchanting city." - BOARDING.DK
  • "The exclusive clientele make this the perfect haven after a busy day in the souks." - B International
  • "Sophisticated elegance and style are the traits of this charming hotel." - Wand0travel.com
  • "Our visit could not has been better." - Kiersten & Alexandria
  • "Hidden behind a heavy wooden door with a knocker, there is the hotel-jewel Dar Les Cigognes." - ICON
  • "Your Riad fulfilled our wildest expectations regarding luxury and hospitality." - Imgrid & Christer
  • "Moorish through and through, Dar Les Cigognes is the perfect wind-down spot following a hard day's bargaining in the souk." - medlife
  • "Wonderful, peaceful experience, loved every minute of it." - Julia & Rob
  • "Privacy is queen here apart from the stories of long journeys of the storks from the terraces" - AM Architecture du maroc
  • "The hammam treatment made us feel like royalty!" - Lena & Ezak, Florida
  • "This bijou hotel is convenient for all the sites" - the chiccollection
  • "Exquisite mother-of-pearl inlay furnishings contrast crisp white sheets and lush green walls" - Home Journal
  • "Renovated by legendary French architect Charles Boccara." - BAZAAR
  • "It's beautiful!" - Philip & Hannah
  • "Dar Les Cigognes is a masterpiece of luxury in the heart of the city." - Moroccochic
  • "Dar Les Cigognes is beautifully modern whilst staying true to a traditional cultural aesthetic." - AREA
  • "We will return ""Inch Allah"" soon." - Francine, LA
  • "Dar Les Cigognes is a gorgeous refuge." - Red
  • "Dar Les Cigognes- unforgettable" - Luxueux Maroc
  • "This was the best place to be." - Jan & Jolanda
  • "Everything breathes luxury and good taste" - Geo Guide
  • "With an excellent chef, this is the place to try Moroccan specialties" - The Daily Mail
  • "Dar Les Cigognes is one of the best hotel by far." - youandyourwe
  • "We will tell all our friends about the excellent service and quaint oasis that we felt inside there walls." - Ken, USA
  • "The whole team is always at your service, making a stay at Dar Les Cigognes forever memorable" - Traditions of Luxury
  • "Escape on a magic carpet to Marrakech and escape to Marrakech's finest new hotel" - Western Daily Press
  • "Dar Les Cigognes has been truly amazing!" - Mr. & Mrs. Rompson
  • "Anyone interested in Morocco will find it difficult to drag themselves away" - The Sunday Telegraph
  • "Marrakech- so full of life and colour. A perfect moment in time at Dar Les Cigognes." - John & Caroline, UK
  • "This is the best place to be." - Jan & Jolanda, NL
  • "Today this small oasis is considered as one of the most beautiful hotels in the world." - In
  • "A riad to be recommended." - Sue & Keitti
  • "An oasis of calm and elegance in the heart of the medina." - Franz, London
  • "We have traveled to many parts of the world and this is one of the friendliest hotels ever!" - Dave & Mary, UK
  • "Dar Les Cigognes a heaven for romance." - the Australien
  • "Experience of the world of 1001 nights in Dar Les Cigognes!"
  • "11 rooms that take you on a ostentatious journey through Morocco." - Guide Evasion
  • "Dar Les Cigognes is a small luxury hotel in the heart of the famous medina" - Western Daily Press
  • "A wonderful calm oasis in the middle of busy marrakech" - Rachael & Malt
  • "Excellent service, wonderful staff, made us feel at home." - M. To ulan
  • "The riad has such a relaxing and serene ambiance." - Yolanda, Australia
  • "Small luxury hotel that bears the stamp of star architect Charles Boccara." - guide evasion
  • "One of the oldest and most elegant Riad hotels in Marrakech." - reisemagazin.com
  • "A bon ton riad and veritable hotel du charme" - Maisons du Maroc
  • "a fabulous haven" - Area
  • "I hope I'll come back soon. Thanks for the unforgettable holiday" - Sanne
  • "Dar Les Cigognes shortlisted for Best Boutique Hotel in Africa by the World Travel Market One of the 49 Coolest Hotels in the world" - Cool Hotels
  • "Excellent stay at this wonderful and quiet place." - Sophie
  • "Close to the sky" - Schweizer Illustrierte
  • "Thank you for making our time in this city so memorable." - Rebecca & William
  • "At Dar Les Cigognes you don't need a superstars bank balance to live the life of the blessed" - Mediterranean Life
  • "Dar Les Cigognes is a rare treasure!" - Christopher
  • "Dar Les Cigognes has been designed so as to make guests feel at home" - Bales Worldwide
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Sanssouci Collection Guest Privacy Policy

Sanssouci Collection's Guest Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by Sanssouci Collection anytime you interact with Sanssouci Collection, such as when you visit our website, when you purchase Sanssouci Collection products and services, or when you call us. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Sanssouci Collection, and we go to great lengths to protect it.

Why we collect personal information

We collect your personal information because it helps us deliver a superior level of service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest deals and events, as well as new destinations and services on offer.

If you do not want Sanssouci Collection to keep you up to date with Sanssouci Collection news, you may email us at privacy@sanssoucicollection.com and ask to unsubscribe to all email lists.

What information we collect and how we may use it

There are a number of situations in which your personal information may help us give you better service. For example:

When you interact with Sanssouci Collection, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Sanssouci Collection services you have previously used, such as properties visited or bespoke holidays booked; and information relating to your stay with us.

We also collect information for market research purposes to gain a better understanding of our Guests and thus provide more valuable service.
We collect information regarding Guest activities on our websites, at our properties, and over email. This helps us to determine how best to provide useful information to Guests and to understand which parts of our websites, products and services, and properties are of most interest to them.

We may use personal information to provide services that you have requested as well as for auditing, research, and analysis to improve Sanssouci Collection's overall offer.

Publicly displayed information is public

If you use a bulletin board or guest feedback area on a Sanssouci Collection website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Sanssouci Collection is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features, Sanssouci Collection will collect that information from your interaction and the information will become publicly available.

When we disclose your information

Sanssouci Collection takes your privacy very seriously. Sanssouci Collection does not sell or rent your contact information to other marketers.

Within the Sanssouci Collection Group
To help us provide superior service, your personal information may be shared with legal entities within the Sanssouci Collection group globally who will take steps to safeguard it in accordance with Sanssouci Collection's privacy policy.

With our service providers, vendors, and strategic partners
There are also times when it may be advantageous for Sanssouci Collection to make certain personal information about you available to companies that Sanssouci Collection has a strategic relationship with or that perform work for Sanssouci Collection to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill Guest orders, deliver products to you, manage and enhance Guest data, provide Guest service, assess your interest in our products and services, or conduct Guest research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Sanssouci Collection's policies, except if we inform you otherwise at the time of collection. For example, when you book a holiday or guest room, you authorize Sanssouci Collection and its credit card processing partner to exchange the information that you provide during the reservation process to fulfil the service. If your card transaction is accepted, your account will be governed by Sanssouci Collection's and its partner's respective privacy policies. Without such information being made available, it would be difficult for you to make reservations, have products delivered to you, receive Guest service, provide us feedback to improve our products and services, or access certain services or offers available on the Sanssouci Collection website.

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

How we protect your personal information

Sanssouci Collection takes precautions - including administrative, technical, and physical measures - to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

The Sanssouci Collection Online Payment System and Shopping Cart use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Sanssouci Collection Online Payment System or Shopping Cart, you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it's transmitted over the Internet.

The Sanssouci Collection does not retain records of guest credit card information after transactions have been successfully processed and our credit card processing partner is fully PCI compliant.

You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Safari.

Integrity of your personal information

Sanssouci Collection has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. You can request a copy of your personal information, your transaction history, and your interactions with our team by contacting us at the email address below.

Cookies and other technologies

As is standard practice on many corporate websites, Sanssouci Collection's website uses "cookies" and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing Guests to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our Guest communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us. Information such as your country and language helps us provide a more useful online shopping experience.

If you prefer not to enable cookies, you may turn this feature off in your web browswer's preferences. Please note that certain features of the Sanssouci Collection website will not be available once cookies are disabled.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. Sanssouci Collection will not use the information collected to market directly to that person.

In some of our email messages we use a "click-through URL" linked to content on the Sanssouci Collection website. When Guests click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our Guest communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.

In addition we use pixel tags - tiny graphic images - to tell us what parts of our website Guests have visited or to measure the effectiveness of searches Guests perform on our site.

Our companywide commitment to your privacy

Sanssouci Collection takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Sanssouci Collection employees and strictly enforce privacy safeguards within the company. In addition, Sanssouci Collection supports industry initiatives, such as TRUSTe, to preserve privacy rights on the Internet and in all aspects of electronic commerce.

International users

Sanssouci Collection abides by the standards for data protection laid out by the European Union. More about these policies can be found at the European Union Data Privacy Site.

Sanssouci Collection's website has links to the sites of other companies. Sanssouci Collection is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Privacy questions

If you have questions or concerns about Sanssouci Collection's Guest Privacy Policy or data processing, please send us an email to share you concerns at privacy@sanssoucicollection.com. We will undertake to respond to you within 48 hours.

If you do not want Sanssouci Collection to keep you up to date with Sanssouci Collection news, deals, and the latest information on products and services click please send us an email telling us so. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.

Sanssouci Collection may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.

Sanssouci Collection is a registered trading name of Triple Eight Limited, 50 Town Range, Gibraltar.

Last updated July 4, 2009
© 2009 Triple Eight Limited. All rights reserved.

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